Industry News

PacParts Inc. Names Tony Alvarez New Customer Service Manager

Tony Alvarez

TORRANCE, CA (11.09.2018) – Original Parts, Accessories Distribution, and Service Company PacParts Inc. is proud to welcome Tony Alvarez as their new Customer Service Manager.

Alvarez will be instrumental in improving the overall customers experience, company training, technical support, service procedures, policies, and standards.

“Tony brings value to many areas for our team. His industry experience in technical service will undeniably improve our overall service flow. While his customer service management experience is guaranteed to improve our ability as a company to achieve high standards for our overall customer satisfaction, loyalty, and retention,” said Jay O’Neil, Vice President PacParts Inc.

Tony Alvarez’s contact information:
800-421-5080 ext. 107

Prior to accepting this management position at PacParts Inc. Tony spent 20 plus years in the technical retail and OEM product support field for such premier manufactures as Philips, JBL, and Clarion. Just recently he was Clarion Corporation of America’s Customer Service Manager for over 10 years.

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